IRIS IRP - Value Added Services Terms and Conditions

Effective Date: 25/01/2024

Please read these terms and conditions carefully before subscribing to our Value-Added Services (VAS). By subscribing to and using our VAS, you agree to comply with and be bound by the following terms and conditions:

1. Acceptance of Terms

By subscribing to our VAS, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not subscribe to or use our VAS.

2. Description of Value-Added Services

Our VAS may include additional features, content, or functionalities that enhance your user experience. The specific details of the VAS will be provided to you upon subscription.

3. Subscription and Fees

a. Subscription: By subscribing to our VAS, you explicitly consent to receiving the services as described.

b. Fees: While the VAS may be currently provided at no additional cost, we reserve the right to introduce subscription fees in the future. You will be notified in advance of any such changes, and your continued use of the VAS after the effective date of the fee changes constitutes your acceptance of the new fees.

4. User Consent

a. Explicit Consent: You expressly consent to receiving the VAS and any associated communications. Your consent is a prerequisite for subscribing to and using the VAS.

b. Revocation of Consent: You may revoke your consent at any time by following the opt-out instructions provided. However, please note that revoking your consent may result in the termination of your access to the VAS.

c. Obligation of Consent: You are responsible for the selection of the VAS services and agree to accept responsibility for all activities that occur under your account.

5. Privacy and Data Usage

a. Data Collection: To provide the VAS, we may collect and process certain information. Please refer to our Privacy Policy for details on the types of information collected, how it is used, and how it is protected. Privacy Policy – IRIS IRP (gst.gov.in). 

b. Third-Party Providers: Some VAS may involve third-party providers. In such cases, your information may be shared with these providers in accordance with our Privacy Policy.

c. Data Retention: IRP stores the metadata of users for up to 5 years after the termination of the IRP Agreement

6. Account Deletion

a. Request for Deletion: If you wish to delete your account and terminate your access to the VAS, please contact us

b. Verification: We may require additional verification to process your account deletion request to ensure the security and privacy of your information.

c. Confirmation: Upon successful account deletion, you will receive confirmation of the termination of your access to the VAS.

d. Data Retention: Please note that certain meta data may be retained as required by law or for legitimate business purposes even after your account is deleted.

7. Modification of Terms

We reserve the right to modify these terms and conditions at any time. Notice of any changes will be provided to you through the platform or contact information you have provided. Your continued use of the VAS after such notice constitutes acceptance of the modified terms.

8. Termination of Services

We reserve the right to terminate or suspend the VAS at any time, with or without cause. In the event of termination, you will be notified, and your access to the VAS will be discontinued.

9. Usage Restrictions

Users agree not to misuse the VAS. Misuse includes, but is not limited to, unauthorized access, interference, or attempts to interfere with the proper functioning of the services. 

10. Limitation of Liability

IRIS IRP is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use or inability to use the VAS.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].

By subscribing to our VAS, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us

12. Grievance Manager Contact

a. Grievance Resolution: If you have any grievances or concerns, please contact our Grievance Manager at [Prajyot Mishra, prajyot.mishra@irisbusiness.com, 8763436305, IRIS Business Services Ltd. Tower 2, 3rd Floor, International Infotech Park, Vashi, Navi Mumbai, Maharashtra – 400703]. We are committed to addressing your concerns promptly and efficiently.

b. Escalation Process: If your grievance is not resolved to your satisfaction, you may escalate the matter through the channels specified in our Grievance Redressal Policy.

13. Contact Information

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us

14. Services Offered

1. Basic Services
   Mandated Free Services: We provide certain basic services as mandated by governmental regulations at no cost to you. These services are outlined by the regulatory requirements and may be subject to change.
2. Free Add-On Services
   Offered in Solution Above Basic: In addition to the mandated free services, we may offer free add-on services as part of our Cloud Platform solution. These services enhance your experience but are provided without any subscription charges.
3. Value Added Services
   The platform may introduce additional value-added services in the future, which will be provided at an additional cost. These services will be made available only upon explicit consent from the user. By using or accessing the platform, you agree that any such value-added services may incur charges and will only be activated with your explicit consent.
4. List of services
   https://einvoice6.gst.gov.in/content/pricing-plan/